The CRM where the AI receptionist is built in — not bolted on
Every missed call during a showing is a lead someone else answers. From My Roost CRM's Premier plan up, a 24/7 AI voice receptionist answers on your number, qualifies the caller, books the appointment on your calendar, and logs the whole conversation on the contact — because it lives inside the same CRM that knows who's calling.
Full app, sample data, no sign-up. Plans $99–$399/agent/mo, 30-day money-back guarantee.
| My Roost CRM | Standalone AI answering services | |
|---|---|---|
| Context on the caller | It's your CRM — the receptionist sees the contact, their history, and their deal before it says hello. | A separate tool answering cold; context depends on whatever integration you wire up. |
| Booking | Books directly onto your Roost calendar and booking pages; the appointment and call log land on the contact. | Usually books into a separate calendar tool, then syncs (or doesn't). |
| Follow-up after the call | The call updates the contact's temperature and tomorrow's who-to-call list automatically. | You read a transcript email and do the CRM entry yourself. |
| Cost structure | Included from Premier ($229/agent/mo) with 200 answered minutes a month, or 500 on Ultimate ($399) — published, 30-day guarantee, alongside the whole CRM + marketing suite. | A second monthly subscription on top of your CRM. |
Comparison reflects our understanding of publicly available information as of July 2026 — always verify current features and pricing on the other product’s own site. Roost features marked Premier or Ultimate are plan-specific; see pricing. Other product names are trademarks of their respective owners; My Roost CRM is independent and is not affiliated with, endorsed by, or sponsored by them.
Honest scope
The receptionist starts on Premier, not Basic, and the included minutes are capped — 200 a month on Premier, 500 on Ultimate. Past that it still answers and takes a message, but it stops booking appointments until the next month; we would rather tell you the ceiling than let you discover it. If all you want is phone answering with no CRM, a standalone answering service may be cheaper; Roost makes sense when you want the call, the contact record, the booking, and the follow-up to be one motion.
Solo agents and small teams who show property all day
The receptionist earns its keep when you are the person on the listing appointment AND the person who is supposed to answer the phone. If you have an office manager who already picks up every call, this matters less. If your phone goes to voicemail four times a day while you're inside someone's house, this is the feature that pays for the plan — and it is the same reason the rest of Roost is built around a single working agent rather than a big-team org chart.
Common questions
Which plan includes the AI receptionist?
Premier at $229 per agent per month includes 200 answered minutes; Ultimate at $399 includes 500. Both published on the pricing page with a 30-day money-back guarantee. Basic does not include it.
Does it use my existing phone number?
Calls run on your Roost number; you can forward your existing line to it so callers never learn a new number.
Can I hear it before buying?
The live demo shows the full app today; ask us for a receptionist walkthrough when you request access and we'll set one up on a real call.
How does it compare to hiring an ISA or answering service?
Human ISA services and answering plans are commonly quoted anywhere from a few hundred to over a thousand dollars a month depending on coverage — check current rates for your market. Roost's receptionist is included from Premier ($229/mo total, published), answers 24/7 on your number, and writes everything it learns straight onto the contact record. Different tools; run your own math on coverage hours.
See it for yourself — in the actual app
The live demo is the full product with sample data. Click around everything above, no sign-up.